欢迎来到相识电子书!
Difficult Conversations

Difficult Conversations

作者:Douglas Stone,Bruce

分类:文学

ISBN:9780143118442

出版时间:2010-11-2

出版社:Penguin (Non-Classics)

标签: 沟通  Negotiation  communication 

内容简介

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: • Decipher the underlying structure of every difficult conversation • Start a conversation without defensiveness • Listen for the meaning of what is not said • Stay balanced in the face of attacks and accusations • Move from emotion to productive problem solving

下载说明

1、Difficult Conversations是作者Douglas Stone,Bruce 创作的原创作品,下载链接均为网友上传的网盘链接!

2、相识电子书提供优质免费的txt、pdf等下载链接,所有电子书均为完整版!

下载链接