From best-selling author Donald A. Norman, the long-awaited sequel to The Design of Everyday Things : a critical look at the new dawn of "smart" technology, from smooth-talking GPS units to cantankerous refrigerators. Donald A. Norman, a popular design consultant to car manufacturers, computer companies, and other industrial and design outfits, has seen the future and is worried. In this long-awaited follow-up to The Design of Everyday Things , he points out what's going wrong with the wave of products just coming on the market and some that are on drawing boards everywhere--from "smart" cars and homes that seek to anticipate a user's every need, to the latest automatic navigational systems. Norman builds on this critique to offer a consumer-oriented theory of natural human-machine interaction that can be put into practice by the engineers and industrial designers of tomorrow's thinking machines. This is a consumer-oriented look at the perils and promise of the smart objects of the future, and a cautionary tale for designers of these objects--many of which are already in use or development.

Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious—even liberating—book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Donald A. Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how—and why—some products satisfy customers while others only frustrate them.

Did you ever wonder why cheap wine tastes better in fancy glasses? Why sales of Macintosh computers soared when Apple introduced the colorful iMac? New research on emotion and cognition has shown that attractive things really do work better, as Donald Norman amply demonstrates in this fascinating book, which has garnered acclaim everywhere from Scientific American to The New Yorker . Emotional Design articulates the profound influence of the feelings that objects evoke, from our willingness to spend thousands of dollars on Gucci bags and Rolex watches, to the impact of emotion on the everyday objects of tomorrow. Norman draws on a wealth of examples and the latest scientific insights to present a bold exploration of the objects in our everyday world. Emotional Design will appeal not only to designers and manufacturers but also to managers, psychologists, and general readers who love to think about their stuff.

所有伟大的设计，都是在艺术美、可靠性、安全性、易用性、成本和性能之间寻找平衡与和谐。《好用型设计》是设计学领域权威力作，业内人士必读经典！

本书是Donald A. Norman继《日常物品设计》和《情感化设计》之后的又一力作，讲述的是未来产品的设计，重点在于在人机交互方面的设计。书中对未来产品设计中可能面临的问题进行了多角度的分析，并探讨了解决方法和指导原则。 在未来，你家里的电器、你驾驶的汽车可能会忽然提出一些你不喜欢的建议，或者干脆不经过你同意而直接采取了违背你意愿的行动。你会感到被骚扰了吗？感到失去自由了吗？你是不是想收回一些控制权，可是你控制得多了，付出的劳动也就多了，那要自动化还有什么用？我们的未来是这样的吗？对未来我们有很多期望、想像和疑问。为了美好的未来，我们需要现在就考虑未来产品该怎么设计。本书中，诺曼用幽默的语言和我们一起从多个角度来分析和探讨未来产品的交互设计。 如果您的学习和工作中涉及自动化、机器人、智能设备、智能环境的研究和设计等，或者您需要了解未来设计的方向和趋势，这本书都会对您有所帮助和启迪。