《人机交互》(第3版)集计算机科学、认知科学、心理学和社会学于一体，对人机交互进行了多学科的交叉探讨，畅销欧美，反映该学科的发展方向。第三版根据最近期的进展做了大量修改和重写，突出人机交互的创新设计、以任务为中心、结构化和理论概括等理念。顾名思义，"人机交互"研究的是人、计算机技术以及两者相互影响的方式。

A popular, entertaining, and insightful analysis of why some products satisfy customers while others only frustrate them. B & W photographs and illustrations throughout.

Donald Norman's best-selling plea for user-friendly design, with more than 175,000 copies sold to date, is now a Basic paperback. First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.